Email us
The fastest way to reach the Junior team is over email. Click below and we'll get back to you, typically within 6 hours on business days (Pacific Time, Monday – Friday).
Email [email protected]Or copy the address: [email protected]
Before you write in
A quick checklist that helps us help you faster — include whichever of these apply to your issue:
- Your Slack workspace name (or workspace URL)
- The email address you signed up with
- A short description of what you were trying to do and what happened instead
- Approximate time the issue occurred (with timezone, if you can)
- A screenshot or screen recording, if relevant
What we can help with
- Installation & setup: installing the Junior Slack app, connecting integrations, and inviting teammates.
- Bug reports: unexpected behavior, errors, or anything that doesn't look right.
- Billing & subscriptions: plan changes, invoices, refunds, and seat management.
- Account & data: changing your email, deleting your account, exporting your data, or revoking integrations.
- Security & privacy: reporting a vulnerability, questions about how Junior handles your data, or compliance inquiries.
- Feedback & feature requests: tell us what would make Junior more useful for your team.
Security disclosure
If you believe you've found a security vulnerability in Junior, please email [email protected] with the subject line "Security disclosure". Please do not file public issues or share details publicly until we've had a chance to investigate and respond.
Other resources
- Docs — guides on setup, integrations, and how Junior works.
- Privacy Policy — how we collect, use, and protect your data.
- Terms of Service — the agreement that governs your use of Junior.
- junior.so — product overview and installation.
Kuse AI, Inc. — All rights reserved.